Terms of Service

Last updated: May 30, 2026

These Terms of Service govern access to and use of Cold Video Caller, including the website, account portal, prospect dashboard, admin tools, APIs, data-provider integrations, and related services.

Use of the service

Cold Video Caller is a business software tool for prospect discovery, booking-link detection, credit tracking, and pipeline state management. You may use the service only for lawful business purposes and in accordance with these terms, applicable laws, and any separate written agreement.

Accounts

You are responsible for maintaining accurate account information, protecting credentials, managing authorized users, and all activity under your account. You must notify us promptly if you suspect unauthorized access.

Prospect data and outreach responsibility

The service may surface public or provider-supplied business profile data and booking links. You are responsible for how you review, export, contact, or otherwise use prospect data. You must comply with applicable privacy, communications, marketing, platform, and anti-spam rules.

Credits and usage

Credits may be used to run searches, enrich profiles, or access other metered service features. Credit rules, pricing, reservations, refunds, and expiration may be described in the account area, order form, or written plan terms.

Admin controls

Admin users may manage user access, roles, status, and credit grants. Admin actions may be logged for security, billing, audit, and compliance purposes.

Restrictions

You may not misuse the service, bypass controls, overload systems, reverse engineer non-public features, resell access without permission, use the service for unlawful outreach, or use provider data in ways that violate applicable rules.

Third-party services

The service may rely on hosting, authentication, database, email, payment, analytics, logging, and data-provider services. Third-party services may have their own terms and policies.

Availability and changes

We aim to keep the service reliable, but we do not guarantee uninterrupted availability. We may change, suspend, or discontinue features where needed for security, reliability, provider changes, legal compliance, or product development.

Intellectual property

Cold Video Caller, its software, interface, documentation, workflows, and brand materials are owned by the operator or its licensors. You retain rights to your own content and business data, subject to rights needed to provide the service.

Disclaimers

The service is provided as business software and does not guarantee specific leads, booked calls, revenue, deliverability, compliance outcomes, or provider availability.

Limitation of liability

To the maximum extent permitted by law, the service operator will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, goodwill, data, or business opportunities.

Termination

We may suspend or terminate access for violations of these terms, security risks, unpaid amounts, unlawful activity, or material misuse. You may stop using the service at any time.

Changes

We may update these terms from time to time. Continued use after the effective date of updated terms means you accept the changes.

Contact

Contact the Cold Video Caller operator through the support channel listed in your account, order form, or service communication.